{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@context": "https://schema.org",
      "@type": "Organization",
      "name": "Flex Strata",
      "legalName": "Flex Strata",
      "url": "https://flexstrata.com.au",
      "logo": "https://flexstrata.com.au/favicon.png",
      "sameAs": [
        "https://www.flexstrata.com.au"
      ],
      "description": "Replace fragmented spreadsheets and expensive property managers with an AI operating system that lets Australian Owners Corporations self-manage every aspect of strata — financials, compliance, meetings, maintenance, disputes — across all 8 jurisdictions (NSW, VIC, QLD, WA, SA, TAS, ACT, NT).",
      "areaServed": "AU",
      "foundingDate": "2024",
      "contactPoint": [
        {
          "@type": "ContactPoint",
          "email": "hello@flexstrata.com.au",
          "contactType": "customer support",
          "areaServed": "AU"
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "SoftwareApplication",
      "name": "Flex Strata",
      "applicationCategory": "BusinessApplication",
      "operatingSystem": "Web, iOS, Android (PWA)",
      "description": "Replace fragmented spreadsheets and expensive property managers with an AI operating system that lets Australian Owners Corporations self-manage every aspect of strata — financials, compliance, meetings, maintenance, disputes — across all 8 jurisdictions (NSW, VIC, QLD, WA, SA, TAS, ACT, NT).",
      "url": "https://flexstrata.com.au",
      "offers": {
        "@type": "Offer",
        "priceCurrency": "AUD",
        "category": "Subscription"
      },
      "featureList": [
        "Levy/contribution calculation by unit entitlement",
        "Automatic receipt generation",
        "AI bank reconciliation",
        "CSV bank statement import",
        "ABA and BPay payment batches",
        "Year-end financial reports (FYE)",
        "Fire safety inspections",
        "Anti-slip / handrail / lift / pool compliance",
        "State-specific statutory checklists",
        "Renewal reminders and contractor expiry alerts",
        "AI agenda generator",
        "AI minutes generator",
        "Real-time motion voting with proxies",
        "Electronic, postal and hybrid ballots",
        "Secure token-based external voting via WhatsApp / Email",
        "AI work-order routing by trade",
        "Insurance-status aware contractor selection",
        "NLP maintenance request intake",
        "Quote comparison and approval",
        "Informal AI dispute mediation grounded in state legislation",
        "Formal breach notice generation",
        "Tribunal escalation dossier",
        "Arrears recovery pack (NSW/VIC/QLD/etc.)"
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "Service",
      "name": "Strata Financial Management",
      "serviceType": "Finance",
      "description": "Cash-based cashbook with dynamic funds (administrative, capital works, sinking), automated levy issuance, receipts, contributions and opening-balance sync.",
      "provider": {
        "@type": "Organization",
        "name": "Flex Strata",
        "url": "https://flexstrata.com.au"
      },
      "areaServed": "AU",
      "hasOfferCatalog": {
        "@type": "OfferCatalog",
        "name": "Strata Financial Management capabilities",
        "itemListElement": [
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Levy/contribution calculation by unit entitlement"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Automatic receipt generation"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "AI bank reconciliation"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "CSV bank statement import"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "ABA and BPay payment batches"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Year-end financial reports (FYE)"
            }
          }
        ]
      }
    },
    {
      "@context": "https://schema.org",
      "@type": "Service",
      "name": "Compliance & Safety Tracking",
      "serviceType": "Compliance",
      "description": "Status-based tracking of statutory safety requirements across all 8 Australian jurisdictions, with dashboard alerts and renewal lifecycle.",
      "provider": {
        "@type": "Organization",
        "name": "Flex Strata",
        "url": "https://flexstrata.com.au"
      },
      "areaServed": "AU",
      "hasOfferCatalog": {
        "@type": "OfferCatalog",
        "name": "Compliance & Safety Tracking capabilities",
        "itemListElement": [
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Fire safety inspections"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Anti-slip / handrail / lift / pool compliance"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "State-specific statutory checklists"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Renewal reminders and contractor expiry alerts"
            }
          }
        ]
      }
    },
    {
      "@context": "https://schema.org",
      "@type": "Service",
      "name": "AGM / EGM and Ballot Voting",
      "serviceType": "Governance",
      "description": "Run AGMs, EGMs and committee meetings online with real-time voting, proxies, AI-generated agendas and minutes, and electronic/postal/hybrid ballots.",
      "provider": {
        "@type": "Organization",
        "name": "Flex Strata",
        "url": "https://flexstrata.com.au"
      },
      "areaServed": "AU",
      "hasOfferCatalog": {
        "@type": "OfferCatalog",
        "name": "AGM / EGM and Ballot Voting capabilities",
        "itemListElement": [
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "AI agenda generator"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "AI minutes generator"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Real-time motion voting with proxies"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Electronic, postal and hybrid ballots"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Secure token-based external voting via WhatsApp / Email"
            }
          }
        ]
      }
    },
    {
      "@context": "https://schema.org",
      "@type": "Service",
      "name": "Maintenance & Work Orders",
      "serviceType": "Operations",
      "description": "Work-order lifecycle with AI auto-routing to the right contractor by trade and insurance status, NLP-based maintenance submission, and quote management.",
      "provider": {
        "@type": "Organization",
        "name": "Flex Strata",
        "url": "https://flexstrata.com.au"
      },
      "areaServed": "AU",
      "hasOfferCatalog": {
        "@type": "OfferCatalog",
        "name": "Maintenance & Work Orders capabilities",
        "itemListElement": [
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "AI work-order routing by trade"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Insurance-status aware contractor selection"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "NLP maintenance request intake"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Quote comparison and approval"
            }
          }
        ]
      }
    },
    {
      "@context": "https://schema.org",
      "@type": "Service",
      "name": "Dispute Resolution & Arrears Recovery",
      "serviceType": "Legal",
      "description": "Three-tier dispute engine (informal RAG, formal breach notices, escalation dossiers) and a 5-stage arrears workflow with simple-interest rules and legal recovery packs.",
      "provider": {
        "@type": "Organization",
        "name": "Flex Strata",
        "url": "https://flexstrata.com.au"
      },
      "areaServed": "AU",
      "hasOfferCatalog": {
        "@type": "OfferCatalog",
        "name": "Dispute Resolution & Arrears Recovery capabilities",
        "itemListElement": [
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Informal AI dispute mediation grounded in state legislation"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Formal breach notice generation"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Tribunal escalation dossier"
            }
          },
          {
            "@type": "Offer",
            "itemOffered": {
              "@type": "Service",
              "name": "Arrears recovery pack (NSW/VIC/QLD/etc.)"
            }
          }
        ]
      }
    },
    {
      "@context": "https://schema.org",
      "@type": "FAQPage",
      "mainEntity": [
        {
          "@type": "Question",
          "name": "What is Flex Strata?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Flex Strata is an AI-powered strata operating system that lets Australian Owners Corporations self-manage finances, compliance, meetings, maintenance and disputes across all 8 states and territories — replacing traditional strata managers or augmenting existing ones."
          }
        },
        {
          "@type": "Question",
          "name": "Can an Owners Corporation legally self-manage in Australia?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. Every Australian jurisdiction permits self-management. The owners corporation can elect not to appoint a managing agent and instead administer the scheme itself, provided statutory duties (financials, insurance, meetings, records) are met. Flex Strata automates these duties."
          }
        },
        {
          "@type": "Question",
          "name": "How does Flex Strata adapt to different state laws?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Flex Strata's legislative intelligence layer maps every workflow (levies, by-laws, meetings, certificates, disputes) to the governing act for each jurisdiction: Strata Schemes Management Act 2015 (NSW), Owners Corporations Act 2006 (VIC), Body Corporate and Community Management Act 1997 (QLD), Strata Titles Act 1985 (WA), Community Titles Act 1996 / Strata Titles Act 1988 (SA), Strata Titles Act 1998 (TAS), Unit Titles (Management) Act 2011 (ACT), and Unit Titles Act 2014 (NT)."
          }
        },
        {
          "@type": "Question",
          "name": "What percentage is required for a special resolution in NSW?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Under the Strata Schemes Management Act 2015 (NSW), a special resolution requires that no more than 25% of the value of votes cast are against the motion — effectively a 75% threshold of votes cast."
          }
        },
        {
          "@type": "Question",
          "name": "What is an Owners Corporation Certificate (Section 184) in NSW?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "A Section 184 certificate is a statutory disclosure document issued by an owners corporation that sets out the financial and administrative status of a lot — levies, balances, insurance, by-laws and notices. It is typically required for the sale of a lot. Flex Strata generates jurisdiction-specific equivalents (e.g. Section 151 in VIC, Section 205 in QLD) automatically."
          }
        },
        {
          "@type": "Question",
          "name": "How are strata levies calculated?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Levies are calculated by multiplying the budgeted fund contribution by each lot's unit entitlement divided by aggregate unit entitlement. Flex Strata performs this automatically using absolute unit entitlements per lot and the approved budget per fund (administrative, capital works/sinking)."
          }
        },
        {
          "@type": "Question",
          "name": "What insurance must an Owners Corporation hold?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Most jurisdictions require building/replacement insurance for common property and public liability cover (commonly AUD $20 million). Voluntary office bearers' liability and workers' compensation are also strongly recommended. Flex Strata tracks certificates, sub-covers and renewal dates centrally."
          }
        },
        {
          "@type": "Question",
          "name": "Does Flex Strata replace my strata manager?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Flex Strata can be used in two modes: full self-management (no agent), or as a productivity layer that strata managers use to automate routine work. The platform supports a 3-portal hierarchy — Admin, Manager and Owner."
          }
        },
        {
          "@type": "Question",
          "name": "Is Flex Strata data secure?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. The platform enforces strict multi-tenant isolation via row-level security, role-based access control, two-factor authentication (TOTP), and encrypted secrets. AI features apply mandatory PII masking before sending data to large language models."
          }
        },
        {
          "@type": "Question",
          "name": "Which AI does Flex Strata use?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Flex Strata uses a dual-gateway architecture combining Google Gemini (primary) and OpenAI GPT-4o (fallback) for chat, document extraction, reconciliation, dispute mediation and minute generation — with automatic failover on rate limits."
          }
        },
        {
          "@type": "Question",
          "name": "How does AI reconciliation work?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Flex Strata imports a bank CSV, matches each transaction against open levies, fees and invoices using fuzzy matching plus AI semantic matching, and auto-generates receipts. Unmatched items are queued for human review."
          }
        },
        {
          "@type": "Question",
          "name": "Can owners pay levies online?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. Owners can pay via BPay or direct bank transfer; receipts are auto-generated on reconciliation. Future versions support card payments."
          }
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "HowTo",
      "name": "Australian strata logic rules — NSW",
      "step": [
        {
          "@type": "HowToStep",
          "position": 1,
          "name": "Voting thresholds",
          "text": "A special resolution passes if no more than 25% of the value of votes cast are against it (75% threshold of votes cast). (Source: Strata Schemes Management Act 2015 (NSW) s5)"
        },
        {
          "@type": "HowToStep",
          "position": 2,
          "name": "Voting thresholds",
          "text": "A unanimous resolution requires no vote cast against the motion. (Source: Strata Schemes Management Act 2015 (NSW) s5)"
        },
        {
          "@type": "HowToStep",
          "position": 3,
          "name": "Meetings",
          "text": "An AGM must be held at least once each financial year, within the period prescribed by the by-laws or within 1 month of the close of the financial year if not prescribed. (Source: Strata Schemes Management Act 2015 (NSW) sch 1)"
        },
        {
          "@type": "HowToStep",
          "position": 4,
          "name": "Arrears",
          "text": "Unpaid levies attract simple interest at a maximum of 10% per annum (or the rate set by special resolution) once 1 month overdue, unless the owners corporation has resolved not to charge interest. (Source: Strata Schemes Management Act 2015 (NSW) s85)"
        },
        {
          "@type": "HowToStep",
          "position": 5,
          "name": "Certificates",
          "text": "On request and payment of the prescribed fee, an owners corporation must issue a Section 184 Certificate disclosing levies, balances, insurance, by-laws and notices for a lot. (Source: Strata Schemes Management Act 2015 (NSW) s184)"
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "HowTo",
      "name": "Australian strata logic rules — VIC",
      "step": [
        {
          "@type": "HowToStep",
          "position": 1,
          "name": "Voting thresholds",
          "text": "A special resolution requires at least 75% of total lot entitlements in favour (not just votes cast). (Source: Owners Corporations Act 2006 (VIC) s96)"
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "HowTo",
      "name": "Australian strata logic rules — QLD",
      "step": [
        {
          "@type": "HowToStep",
          "position": 1,
          "name": "Voting thresholds",
          "text": "A special resolution requires at least two-thirds of votes cast in favour, with no more than 25% against, and no more than 25% of contribution-schedule lot entitlements voting against. (Source: Body Corporate and Community Management Act 1997 (QLD))"
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "HowTo",
      "name": "Australian strata logic rules — AU",
      "step": [
        {
          "@type": "HowToStep",
          "position": 1,
          "name": "Financial",
          "text": "Levy = Budgeted Fund Contribution × (Lot Unit Entitlement / Aggregate Unit Entitlement). Applied per fund (administrative, capital works/sinking). (Source: Common across all Australian strata jurisdictions)"
        },
        {
          "@type": "HowToStep",
          "position": 2,
          "name": "Insurance",
          "text": "Most jurisdictions require public liability insurance of at least AUD $20 million on common property. (Source: State strata legislation)"
        }
      ]
    }
  ],
  "lastReviewed": "2026-05-25"
}