What's the difference between a Hub thread and a notice to owners?

Committees sometimes conflate "talking about something" with "telling owners something," but they serve different purposes and different audiences on Flex Strata.

Committee Hub threads

• Private to the committee, plus anyone specifically invited into that thread
• Used for discussion, working through options, and coordinating before a decision is formalised
• Not visible to owners by default

Notices

• A formal communication sent to a single lot or to the whole building
• Used to inform owners of something — a meeting date, a works schedule, a change to a by-law
• Stored with a send history, so there's a record of what went out and when, avoiding the "we never received that" dispute

Choosing the right tool

If the committee is working out how to respond to a complaint, or discussing which of three quotes to accept, that belongs in a Hub thread. Once a decision affects owners — a special levy is being considered, works are starting on a certain date, a by-law breach process has started — that's when a formal notice (or, for financial matters, a motion at a meeting) is the right vehicle.

A common mistake

A frequent failure mode in strata committees is discussing sensitive matters in a channel owners can also see, or conversely, making a decision privately and never formally communicating it to affected owners. Keeping the private (Hub) and public (notices) channels clearly separated, and being deliberate about which is used for what, avoids both problems.

Who decides what owners see

The committee controls what's shared with owners at all — documents, notices, meeting records and more all sit behind permissions the committee sets, so nothing becomes visible to owners by accident.