How do notices to owners work?

Getting information to owners reliably, and being able to prove it was sent, matters more than committees often expect until a dispute makes it matter a lot.

What notices are typically used for

• Meeting notices and agendas
• Updates on planned works or building access
• By-law reminders or breach-related communication
• General announcements the committee wants on the record as having been sent

Why a delivery record matters

A recurring source of dispute in strata is an owner claiming they never received something the committee insists was sent. A stored record of what was sent, to whom, and when removes the guesswork from that argument, whether the dispute is about a meeting notice, a by-law reminder or a breach notice.

Notices versus other communication

Notices are one-way and formal, distinct from Committee Hub's private committee discussion and from informal channels like email threads with individual owners. Anything the committee wants to be able to point to later as "we told you" belongs in a notice, not a casual message.

Sending to a lot versus the whole building

Notices can be targeted — a single lot for something specific to that owner, such as a breach notice, or the whole building for something universal, like a meeting notice or a works schedule. Choosing the right audience avoids both under-informing and unnecessarily broadcasting a matter that only concerns one owner.

What notices don't replace

For matters requiring a formal resolution — spending above the committee's authority, by-law changes — the notice communicates the outcome, but the resolution itself still needs to be properly moved and recorded at a meeting or through a ballot.