Who pays for Flex Strata and how is it billed?

Quick answer

Flex Strata is typically paid by the owners corporation as a building expense, the same way other strata software or administrative costs are funded — the subscription is billed to the building's account, not to an individual committee member personally.

Key takeaways

  • The subscription is a building expense, not a personal cost to a committee member
  • It's commonly funded from the administrative fund as an operating expense
  • Whether it needs a resolution depends on your scheme's by-laws and spend thresholds

A question that comes up early is whether a committee member ends up personally on the hook for a subscription. That's not how it's intended to work.

How billing is structured

The subscription is set up against the building, with billing details and an email contact for invoices — commonly the treasurer, secretary or whoever the committee nominates to manage the account. Payment is a building expense like any other operating cost, not a personal expense of whoever set the account up.

Funding the subscription

For most schemes, a software subscription like this is funded from the administrative fund as an ordinary operating expense, the same category that covers other recurring costs. Confirm the appropriate treatment with your treasurer or accountant if you're unsure how your scheme categorises it, since account structures vary by state and by scheme.

Approving the expense

Whether starting a subscription needs a committee resolution, or falls within the treasurer or chair's existing spending authority, depends on your scheme's by-laws and any spend thresholds the committee has set for itself. For most committees, a subscription of this size sits well within ordinary operating authority, but check your own scheme's rules if in doubt.

Changing who manages billing

If the person managing billing changes — a new treasurer, for example — the billing contact and payment details can be updated without disrupting the rest of the portal or requiring a new subscription.

Self-managed schemes

For self-managed schemes without a manager collecting funds centrally, the subscription is still billed to the building, with whichever committee member holds the relevant account details making the payment on the scheme's behalf.

By Flex Strata Editorial TeamLast reviewed 2026-09-09

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Cite this page

Flex Strata (2026). Who pays for Flex Strata and how is it billed?. Flex Strata by Strata Pages. https://flexstrata.com.au/faq/pricing-and-security/ps-who-pays-and-billing

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